Hayley Ratcliffe is the Funeral Director, founder and inspirational heart of Hayley’s Funerals, an Independent Lady’s Funeral Home. Situated in the heart of St. Austell, the business will serve the local town and community and wider surrounding areas within Cornwall. Being independently owned, the drive, passion and dedication Hayley has poured into establishing her business is evident. Having lived in St. Austell all her life, Hayley attended both Mount Charles and Poltair Secondary School. Her early ambition was always to work within the funeral profession in the hopes of one day becoming a Funeral Director, and in 1996 she started her journey by carrying out work experience at W.J Beswethericks in Truro. Hayley met her future husband in the same year and married in 1999. They welcomed 2 sons thereafter and have both recently celebrated their 25th Wedding Anniversary. After bringing up her family, Hayley decided to pursue the career which had always been in her heart and from 2016 she was given the opportunity of working with two local Funeral Directors. Hayley has gained extensive experience over the last eight years supporting and assisting hundreds of families in and around the St. Austell area. Hayley is extremely proud and honoured to have finally achieved her dream of opening her own Funeral Home, on the same road her dear grandparents once lived.